New schedule to improve reliability and customer service
LOS ANGELES – Metrolink will change its weekday schedule on three lines beginning Monday, April 4 to improve service and meet the needs of the highest percentage of riders. The entire San Bernardino Line schedule will be adjusted, while the 91 Line and the Ventura County Line will both have minor changes.
“We are confident the new schedule will accommodate a great majority of our passengers,” said Metrolink CEO Art Leahy. “We continually seek feedback from our riders to improve our system and feel these changes reflect their input.”
The San Bernardino Line will continue to have 38 weekday trains. However, the new schedule will allow more trains to arrive to and depart from Los Angeles Union Station during the peak commute periods in the morning and evening. This adjustment will lower the probability of train overcrowding and increase rider options during those times.
The changes follow a comprehensive review of the San Bernardino Line’s service reliability and historical travel patterns. The new schedule is expected to improve the line’s on-time performance.
In mid-February, Metrolink conducted a rider survey to gain feedback for this schedule change. Based on the information gathered, more than 60 percent of San Bernardino Line riders favored the removal of “Express Trains”, which make limited station stops, to allow for a higher concentration of trains during peak commute times. Visit http://www.metrolinktrains.com/sbscheduleupdate to view the full survey results.
On the Ventura County Line, trains 155 and 115 will switch departure times and final destinations to reflect passenger requests. Beginning April 4, train 155 will depart L.A. Union Station at 3:15 p.m. and arrive in Chatsworth at 4:05 p.m., while train 115 will depart Union Station at 3:35 p.m. and reach Moorpark at 4:47 p.m.
On the 91 Line, train 707 will operate five minutes later and depart Riverside-Downtown at 6:07 p.m. to avoid conflicts with Amtrak service at Fullerton. Train 707 will reach Union Station at 7:45 p.m.
There will be no changes on Metrolink’s Antelope Valley Line, Inland Empire-Orange County Line, Orange County Line or Riverside Line.
For additional information on the new Metrolink schedule, please visit http://www.metrolinktrains.com.
MEDIA CONTACT: Scott Johnson at email@example.com or (213) 452-0205.
ABOUT METROLINK (www.metrolinktrains.com)
Metrolink is Southern California’s regional commuter rail service in its 23rd year of operation. The Southern California Regional Rail Authority (SCRRA), a joint powers authority made up of an 11-member board representing the transportation commissions of Los Angeles, Orange, Riverside, San Bernardino and Ventura counties, governs the service. Metrolink operates over seven routes through a six-county, 512 route-mile network. Metrolink is the third largest commuter rail agency in the United States based on directional route miles and the eighth largest based on annual ridership.